Analysis of Abusive 112 Emergency Calls in Romania
نویسندگان
چکیده
The abusive calls subdivision of the non-emergency made to 112-emergency system represent a concern for administrators other such services worldwide, since they generate suboptimal use or even waste resources. Preventing this scenario requires countermeasures limit impact on operational performance handling genuine emergency cases.
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ژورنال
عنوان ژورنال: Journal of administrative sciences and technology
سال: 2021
ISSN: ['2165-9435']
DOI: https://doi.org/10.5171/2021.471463